To ensure you do not get locked out of your email account in the event you forget your password, it is a good idea to add a password recovery email address. This is an email address at a different domain than your webmail email address, which can be used to help get you back in to your account.
- Log in to the Webmail platform.
- Once logged in, click on Settings on the left side panel.
- Then click on Password Recovery, and then Email
- Enter in the backup email address you'd like to use, along with your current email password for validation. Note that the backup email address should be at a different domain than your webmail account. For example, gmail/AOL/yahoo, etc.
- Click the Save button. An email will be sent to that account to confirm you are the owner. Follow the steps in that email to activate the recovery email address.